Privacy Policy Statement
This Privacy Policy outlines how Kavenlai (hereinafter referred to as “Kavenlai”, “we”, or “us”) collects, uses, and processes your personal information. It applies to www.kavenlai.com and all other Kavenlai-associated websites and services (collectively called the “Services”).
Kavenlai is a China-based brand specializing in data storage products.
For general visitors who only browse our website casually, we do not actively collect, store or obtain any personally identifiable information of you.
Personal Data means any information that can directly or indirectly identify an individual. We reserve the right to update this Privacy Policy at any time, with the latest revision marked by the Effective Date shown at the bottom of this page.
We comply with applicable Chinese personal information protection laws and industry privacy standards, and strictly protect user privacy and data security.
How to Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, you may contact us via:
• Email: support@kavenlai.com
• Address: Building 2, No. 38 Ditangling Road, Dalingshan Town, Dongguan City, Guangdong Province, China
Where We Collect Your Data From
We only collect your personal data only when you voluntarily provide it to us.
We do not automatically gather any personal identity information from ordinary website browsing visitors.
Data you voluntarily provide includes:
When you send us emails, product inquiries, business consultation or support requests;
- When you provide feedback, comments or cooperation intentions to us;
- When you register as our business partner or client and use our official services.
We do not collect payment information, unnecessary technical tracking data, or personal data from third-party public sources.
Types of Information We Collect
We only collect limited necessary personal information you actively submit, and will never secretly obtain your private data during your normal website browsing.
The limited information we may collect includes:
- Identity & Contact Data: your full name, company name, job title, business email and contact phone number you voluntarily provide during inquiry or communication;
- Technical Data: only basic anonymous device access logs that cannot identify any individual user, used purely for website operation stability and security maintenance.
We do not collect financial payment details, sensitive personal information, or any special categories of personal data such as race, religion, political opinions, health data, biometric information or criminal records. We also do not collect any information from children.
Aggregated Anonymous Data
We may collect anonymous, aggregated statistical data for website operation analysis. Such data cannot be used to identify any individual visitor and is not regarded as personal data under relevant regulations.
How We Use Your Data
We only use your voluntarily submitted personal information under legal basis including:
- Performing business consultation and service communication at your request;
- Complying with our legal obligations;
- Our legitimate business operation interests, which will not override your personal privacy rights;
- Where you explicitly give your consent.
We only use your information to reply to your inquiries, maintain business communication, optimize our website and product services, and will not use it for unrelated marketing without your permission.
How We Share Your Data
Kavenlai never sells your personal information.
We will only share your necessary data with authorized third parties only when required by law, or necessary to respond to your business request, and all third parties must strictly comply with privacy protection obligations.
Transferring Your Data
All personal information we collect is stored and processed within mainland China. We will not transfer your personal data overseas without your explicit consent and legal compliance procedures.
Data Security
We adopt reasonable technical and management measures to protect your submitted personal information from unauthorized access, leakage, loss or tampering. We restrict internal access strictly and require relevant staff to keep strict confidentiality.
Data Retention
We only retain your personal information for as long as necessary to fulfill the purpose for which you provided it, such as replying to your inquiry and maintaining normal business communication. After the business purpose is completed, we will delete or anonymize your data in accordance with legal requirements.
Your Rights
You have the right to access, correct, request deletion or restrict the processing of your personal data we hold, and you may withdraw your consent at any time by contacting us via the contact methods above.
Making a Complaint
If you have any complaints about our handling of your personal information, you may contact us directly or file a complaint with the local personal information protection authority in China.
Cookies and Tracking Technology
Our website may use simple cookies only to improve browsing experience and website stability. These cookies do not collect any personally identifiable information and are only used for anonymous website operation statistics. You may manage or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites for your reference only. We are not responsible for the privacy policies of external sites, and we recommend you check their privacy statements separately.
Effective Date
[ July 1, 2026]
© Kavenlai 2026